Orders are fulfilled as soon as available after online order. Email notifications will be given when items are shipped as well as when items are on hold. Questions? Email to [email protected].
We value your satisfaction. X’d Up has a 14 day return policy.
- Most Products are sold with a 14 day money back guarantee from date of shipment. Shipping and handling costs are not refundable.
- IMPORTANT! Personalized Products are non-refundable after 24 hours of purchase!
- Products must be returned undamaged and in good condition. Misuse or damage is not covered.
- RETURNS: To return a product within the 14 day period, contact X’d Up by Email at [email protected] for return information and shipping instructions. Please include a copy of your receipt with the return. Email notification of return must occur within 14 days of original shipment date. and must be returned postmarked within 19 days of original shipment date.
- CANCELLATIONS: To cancel an order not yet shipped contact X’d Up by Email at [email protected]. Please include the original Order Number, Product Name and receipt issued at time of purchase.